Shipping policy
Free Shipping
Free shipping is available to most global destinations.Remote areas, offshore locations, and a small number of international destinations may still incur a shipping fee.Shipping costs, methods, and estimated delivery times will be displayed before checkout.
Order Processing
Dispatch times
Delivery time varies by destination, generally 7–24 business days after shipping.
Delivery times are estimates and may be affected by customs clearance, weather, logistics delays or local postal services.
International Shipping
We use an automated service to provide prices for international delivery, in some cases a given combination of products may result in a higher than expected shipping cost. In this instance, we will contact you to discuss the options prior to shipping the order. Shipping times will vary depending on the delivery country, and a number of external factors. We will not guarantee international delivery times, or be held liable for any damage or loss caused by delays in shipping.
We will generally select the best shipping method as a compromise between cost and delivery times; if you have a need for expedited (or economy) delivery, please make a note on the order or get in touch before placing the order.
Tariffs, Taxes, and Duties
If you are ordering from outside the UK, you may have to pay additional charges to import the goods into your country. Different countries apply different charges at different thresholds - you can check your country's rates via your Government or Tax office website. Payment of these charges is the responsibility of the importer (buyer) of the goods, and will be paid to your local Government or Tax office, usually via the courier providing the delivery service.